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<div class="wrapper wrapper-content" style="padding-bottom: 0;">
<div class="row">
<div class="col-md-12">
<div class="ibox float-e-margins">
<div class="ibox-title">
<h5>{$_L['module_helpdesk view']}</h5>
{if $typeForm!='modal'}
{else}
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
{/if}
</div>
<div class="ibox-content" id="ibox_form">
<div class="row">
<div class="col-md-3 ib_profile_width">
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-muted">{$_L['module_helpdesk ticket']} | ID: {$ticket->id}</h4>
<h5 class="text-muted">{$_L['Status']} </h5>
<h4 class="text-muted">
{if $ticket->status=="Open" }{$_L['module_helpdesk status Open']}{/if}
{if $ticket->status=="Atendence" }{$_L['module_helpdesk status Atendence']}{/if}
{if $ticket->status=="Closed" }{$_L['module_helpdesk status Closed']}{/if}
</h4>
<h5 class="text-muted"> {$_L['module_helpdesk priority']} </h5>
<h4 class="text-muted">
{if $priority_ticket->default==1}{$_L[$priority_ticket->name]}{else} {$priority_ticket->name}{/if}
</h4>
<h5 class="text-muted"> {$_L['module_helpdesk ticket category']} </h5>
<h4 class="text-muted">
{$cat_ticket->title}
</h4>
<h5 class="text-muted"> {$_L['module_helpdesk type']} </h5>
<h4 class="text-muted">
{if $type_ticket->default==1}{$_L[$type_ticket->name]}{else} {$type_ticket->name}{/if}
</h4>
<h5 class="text-muted">{$_L['module_helpdesk responsible']}</h5>
<h4 class="text-muted"><i class='fa fa-user-circle'></i> {$responsible->account}</h4>
<hr/>
<h5 class="text-muted">{$_L['Customer']}</h5>
<h4 class="text-muted"><i class='fa fa-user'></i> {$client->account}</h4>
<h5 class="text-muted">{$_L['module_helpdesk category product']}</h5>
<h4 class="text-muted"> {$category->name}</h4>
<h5 class="text-muted">{$_L['module_helpdesk product']}</h5>
{if not empty($products)}
{foreach $products as $product}
<h4 class="text-muted"><i class='fa fa-cube'></i> {$product->description}</h4>
{/foreach}{/if}
<hr/>
<h5 class="text-muted">{$_L['module_helpdesk register']}</h5>
<h4 class="text-muted"><i class='fa fa-user-circle'></i> {$register->fullname}</h4>
<h5 class="text-muted">{$_L['module_helpdesk date open']}</h5>
<h4 class="text-muted"><i class='fa fa-clock'></i> {date($_c['df'], strtotime($ticket->created_at))} {date("H:i", strtotime($ticket->created_at))}</h4>
</div>
</div>
</div>
<div class="col-md-9">
<div class="panel panel-default" >
<ul class="nav nav-tabs">
<li class="active"><a style="" data-toggle="tab" href="#general_data">{$_L['module_helpdesk description']}</a></li>
<li><a data-toggle="tab" href="#attachment">{$_L['module_helpdesk Attachment']}</a></li>
</ul>
<div class="tab-content">
<!-- DADOS GERAIS -->
<div id="general_data" class="tab-pane fade in active">
<div class="row">
<div class="col-md-12 col-sm-12 col-xs-12">
<div class="col-md-12 col-sm-12 col-xs-12">
<br/>
{$ticket->description}
</div>
</div>
</div>
</div>
<!-- ANEXOS -->
<div id='attachment' class="tab-pane fade">
<div class="row">
<div class="col-sm-12 col-md-12 col-xs-12">
<div class="col-md-12 col-sm-12 col-xs-12">
<br/>
{if $attachs}
<ul>
{foreach $attachs as $i}
<li>
<a href="{APP_URL}/application/plugins/module_helpdesk/uploads/tickets/{$i->src}" target="_blank">{$i->name}</a>
</li>
{/foreach}
</ul>
{else}
<div class=" alert alert-warning"> {$_L['module_helpdesk without attachs']} </div>
{/if}
</div>
</div>
</div>
</div>
</div>
</div>
<!-- END TIMELINE -->
</div>
</div>
</div>
</div>
</div>
</div>
</div>