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Directory :  /home/lrsys/public_html/lrsys_apps/leve/application/plugins/module_helpdesk/views/sla/

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Current File : /home/lrsys/public_html/lrsys_apps/leve/application/plugins/module_helpdesk/views/sla/view.tpl
<div class="wrapper wrapper-content" style="padding-bottom: 0;">

    <div class="row">

        <div class="col-md-12">

            <div class="ibox float-e-margins">

                <div class="ibox-title">
                    <h5>{$_L['module_helpdesk view']}</h5>
                    {if   $typeForm!='modal'}
                    {else}
                        <button type="button" class="close" data-dismiss="modal" aria-hidden="true">&times;</button>
                    {/if}
                </div>

                <div class="ibox-content" id="ibox_form">
                    <div class="row">
                        <div class="col-md-3 ib_profile_width">

                            <div class="panel panel-default">

                                <div class="panel-body">
                                    <h4 class="text-muted">{$_L['module_helpdesk ticket']} | ID: {$ticket->id}</h4>


                                    <h5 class="text-muted">{$_L['Status']} </h5>
                                    <h4 class="text-muted"> 
                                    {if $ticket->status=="Open" }{$_L['module_helpdesk status Open']}{/if}
                                {if $ticket->status=="Atendence" }{$_L['module_helpdesk status Atendence']}{/if} 
                            {if $ticket->status=="Closed" }{$_L['module_helpdesk status Closed']}{/if}
                        </h4>

                        <h5 class="text-muted"> {$_L['module_helpdesk priority']}  </h5>
                        <h4 class="text-muted"> 
                             {if $priority_ticket->default==1}{$_L[$priority_ticket->name]}{else} {$priority_ticket->name}{/if}
                        </h4>

                        <h5 class="text-muted">   {$_L['module_helpdesk ticket category']}   </h5>
                        <h4 class="text-muted"> 
                            {$cat_ticket->title}
                        </h4>

                        <h5 class="text-muted">  {$_L['module_helpdesk type']}  </h5>
                        <h4 class="text-muted">  
                             {if $type_ticket->default==1}{$_L[$type_ticket->name]}{else} {$type_ticket->name}{/if}
                        </h4>
                        <h5 class="text-muted">{$_L['module_helpdesk responsible']}</h5>
                        <h4 class="text-muted"><i class='fa fa-user-circle'></i> {$responsible->account}</h4>

                        <hr/>

                        <h5 class="text-muted">{$_L['Customer']}</h5>
                        <h4 class="text-muted"><i class='fa fa-user'></i> {$client->account}</h4>




                        <h5 class="text-muted">{$_L['module_helpdesk category product']}</h5>
                        <h4 class="text-muted"> {$category->name}</h4>

                        
                        <h5 class="text-muted">{$_L['module_helpdesk product']}</h5>
                        {if not empty($products)}
                                                {foreach $products as $product}
                        <h4 class="text-muted"><i class='fa fa-cube'></i>  {$product->description}</h4>
                            {/foreach}{/if}
                        <hr/>
                        <h5 class="text-muted">{$_L['module_helpdesk register']}</h5>
                        <h4 class="text-muted"><i class='fa fa-user-circle'></i> {$register->fullname}</h4>
                        <h5 class="text-muted">{$_L['module_helpdesk date open']}</h5>
                        <h4 class="text-muted"><i class='fa fa-clock'></i>  {date($_c['df'], strtotime($ticket->created_at))}  {date("H:i", strtotime($ticket->created_at))}</h4>


                    </div>
                </div>

            </div>

            <div class="col-md-9">


                <div class="panel panel-default" >
                    <ul class="nav nav-tabs">
                        <li class="active"><a style="" data-toggle="tab" href="#general_data">{$_L['module_helpdesk description']}</a></li>
                        <li><a data-toggle="tab" href="#attachment">{$_L['module_helpdesk Attachment']}</a></li>
                    </ul>
                    <div class="tab-content">

                        <!-- DADOS GERAIS -->
                        <div id="general_data" class="tab-pane fade in active">
                            <div class="row">
                                <div class="col-md-12 col-sm-12 col-xs-12">
                                    <div class="col-md-12 col-sm-12 col-xs-12">
                                        <br/>
                                        {$ticket->description}
                                    </div>                                           
                                </div>
                            </div>
                        </div>  


                        <!-- ANEXOS -->
                        <div id='attachment' class="tab-pane fade">   
                            <div class="row">

                                <div class="col-sm-12 col-md-12 col-xs-12">
                                    <div class="col-md-12 col-sm-12 col-xs-12">
                                        <br/>
                                     {if $attachs}
                                    <ul>
                                        {foreach $attachs as $i}
                                            <li>
                                                <a href="{APP_URL}/application/plugins/module_helpdesk/uploads/tickets/{$i->src}" target="_blank">{$i->name}</a>
                                            </li>
                                        {/foreach}
                                    </ul>
                                     {else}
                                         <div class=" alert alert-warning">  {$_L['module_helpdesk without attachs']} </div>
                                     {/if}
                                    </div>
                                </div>

                            </div>

                        </div>

                    </div>
                </div>
                <!-- END TIMELINE -->

            </div>

        </div>




    </div>

</div>
</div>
</div>
</div>

Anon7 - 2022
AnonSec Team