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From: "Sebrae" <relacionamento@divulga.sebrae.com.br>
To: <alfredo.bohn@lrsys.com.br>
Subject: Customer Success: como conquistar e manter clientes
Date: Mon, 23 Jan 2023 13:37:57 -0600
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 Web Version:  https://view.cliente.sebrae.com.br/?qs=d96d4109e0cca607aa28e8dee157b54b2d2882fac8f458c841c49e3fdaa515fff551d86233f05ed011ee60c2dbf6750fe5c60f114e10a2c167e26027924306232220badd993eec862566e5574346f4b0
----------------------------------------



 

 



Customer Success: como conquistar e manter clientes



No curso Customer Success: como conquistar e manter clientes, voce vai aprender a deixar o seu publico feliz da vida. Alem de compreender conceitualmente o que significa essa estrategia, vai entender as metricas e o c&aacute;lculo do indice de saude dos seus clientes, bem como mensurar o retorno sobre o investimento.


Aumentar a satisfacao dos clientes e uma estrategia de sucesso para toda empresa. Por isso, e muito importante estar por dentro do que e o customer success, uma nova abordagem empresarial que coloca o consumidor no centro de tudo. Afinal, e para resolver os problemas dele que um empreendimento e montado.


https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf5288477f32585c982f502072ade80d4a60e55a1e29856c5e9765fbc483b8408ddd182e81be4281768fbba2c4c1f1b8936a6aaebec02bc07b8 
FACA ESTE CURSO ONLINE AGORA 


Nao perca tempo! Comece agora e desenvolva as habilidades necess&aacute;rias para o sucesso do seu negocio. 


https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf5e4b75414b1bbd5a82d524681ea2a761cb2c93b00353d3925c0eec0fb1586b45b17af0d338d593c804a44e061271b81f3615d3da3cba5e81c 
sebrae.com.br 

https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf583cada83b68f9e0832ab699abb7583dce5f678e7556499c075bf765c0c53fc5c7a42d7ee5420de9128956ecc5d40d5317e30824781569629 
Fale Conosco 
Central de Relacionamento:
0800 570 0800


Em observancia a Lei no 13.709/18 &ndash; Lei Geral de Protecao de Dados Pessoais, o Sebrae disponibiliza para a consulta de seus clientes os Termos de Uso do Portal e Politica de Privacidade. Para ter acesso a integra dos documentos clique abaixo:


https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf50057baac0c2683528089cd4cb38c9f0c7960cf8b538828c53547e92efbc6ef27f58f25974ae61a462e7060a6c4a423edcdb59477270bc397 
Conheca a LGPD 


https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf5d3311ee8d9566b40bdfec60bb611138a7bd510f86ba0871b5ce970e6145699cef9411b7f48154b3cc80a994e85b40ebff5e98cd0ac4d6be8 
Termos de Uso 


https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf5e8b1221f0c720c4d0e0e151290dbd041cb0fb017ff4f08a0fd4af0d6fbd6cb544b353289bd76e41fd85e6f3efde8607e6962e01ac1e67639 
Politicas de Privacidade 




https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf550010f3a6fba3bf749c236694beeddfc4f2f148acc6edb8caa24ecdf2460b9172d4cee3ca209c6816f0139ce4c51f9bda2a2ac400a068efb 

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https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf520282bd4ed5d4e435ea971df2dce26364829a3543e8b9278e90e1bb9f1449f114449aaf5b27f0c6fe4f9fd52048a52ebf64013abc3ea3667 


https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf5aa86dfdc82b479fde22e8fd5d6ae2bb5b11ddcd0848dd1c13023fa59d463edba0232bccf794b73059f234e42bcea9520634dcffa4b553380 





 
 


 
----------------------------------------
Este e-mail foi enviado por: SERV BRASILEIRO DE APOIO AS MICRO E PEQUENAS EMPRESAS
605 Q SGAS CONJ A ASA SUL, 
Brasilia, DF, 70.200-645 BR 

Atualizar perfil: https://click.cliente.sebrae.com.br/profile_center.aspx?qs=d8a53c6e9c382a31da11cba33f38ed65a26b9115bb23ca0ffbb37958da81133c172a5d82ea75418030d8af66cb505f4c20ac1fde8a57f8812e5c3a8d1c38091c
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Cancelar recebimento:  https://click.cliente.sebrae.com.br/unsub_center.aspx?qs=d8a53c6e9c382a31b488f302483378e077cf52d708cdbce3384a2ba98f6ce50d18d7df8d0e93811b3952ed0cfbef5674799bb3c96a2631ce38d5f64e1ec7be365372b84e908962df

 


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	<b><span style="color:#ffffff;"><span style="font-size:42px;"><span style="font-family:Alegreya Sans, Arial,Helvetica,sans-serif;">Customer Success</span></span></span></b><span style="color:#ffffff;"><span style="font-size:42px;"><span style="font-family:Alegreya Sans, Arial,Helvetica,sans-serif;">: como conquistar e manter clientes</span></span></span></div></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #FFFFFF; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 0px 0px 15px; " class="stylingblock-content-wrapper camarker-inner"><table role="presentation" width="100%" cellspacing="0" cellpadding="0"><tr><td align="right">
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	<span style="font-size:20px;"><span style="font-family: Alegreya Sans,Helvetica,sans-serif;">No curso <b>Customer Success: como conquistar e manter clientes</b>, voc&ecirc; vai aprender a deixar o seu p&uacute;blico feliz da vida. Al&eacute;m de compreender conceitualmente o que significa essa estrat&eacute;gia, vai entender as m&eacute;tricas e o c&aacute;lculo do &iacute;ndice de sa&uacute;de dos seus clientes, bem como mensurar o retorno sobre o investimento.<br>
	<br>
	Aumentar a satisfa&ccedil;&atilde;o dos clientes &eacute; uma estrat&eacute;gia de sucesso para toda empresa. Por isso, &eacute; muito importante estar por dentro do que &eacute; o customer success, uma nova abordagem empresarial que coloca o consumidor no centro de tudo. Afinal, &eacute; para resolver os problemas dele que um empreendimento &eacute; montado.</span></span></p></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #FFFFFF; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 0px 0px 40px; " class="stylingblock-content-wrapper camarker-inner"><table width="100%" border="0" cellspacing="0" cellpadding="0" role="presentation"><tr><td align="center"><table border="0" cellspacing="0" cellpadding="0" role="presentation"><tr>
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	<span style="color:#ffffff;"><span style="font-size:22px;"><span style="font-family: Alegreya Sans,Helvetica,sans-serif;"><b>N&atilde;o perca tempo!</b></span></span><span style="font-size:20px;"><span style="font-family: Alegreya Sans,Helvetica,sans-serif;"> Comece agora e desenvolva as habilidades necess&aacute;rias para o sucesso do seu neg&oacute;cio.&nbsp;</span></span></span></p></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #ECF0F1; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 25px 10px; " class="stylingblock-content-wrapper camarker-inner"><table role="presentation" style="width: 100%;" cellspacing="0" cellpadding="0"><tr><td><table role="presentation" style="width: 100%;" cellspacing="0" cellpadding="0"><tr><td style="width: 20%; padding-right: 3px;" valign="top">
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	<span style="font-size:12px;"><a   data-linkto="https://" href="https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf53603ff8c1a6cc8b00de9615cad50fa9633b7693db5ace1dff5c8812ec018900c3620bf945aa6c5e3ab86f7e1142a5d6dd8c5a6fce796452f" style="color:#1D66C4;text-decoration:none;" title="sebrae.com.br">sebrae.com.br</a></span></div></td></tr></table></td><td style="width: 25%; padding-left: 3px; padding-right: 3px;" valign="top"><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: transparent; min-width: 100%; border-top: 0px; border-right: 1px solid #CCCCCC; border-bottom: 0px; border-left: 1px solid #CCCCCC; " class="stylingblock-content-wrapper"><tr><td style="padding: 15px 0px 0px; " class="stylingblock-content-wrapper camarker-inner"><div style="text-align: center;">
	<span style="font-size:12px;"><a   data-linkto="https://" href="https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf513890dc713413b1e6d9311280a639be5724c74620f3521fddef801d609ab94f9da8668d9d7b6e1b4f1900fd64b48b0275169e8a47af64fb7" style="color:#1D66C4;text-decoration:none;" title="Fale Conosco">Fale Conosco</a></span></div></td></tr></table></td><td style="width: 35%; padding-left: 3px;" valign="top"><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: transparent; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 8px 0px 0px 20px; " class="stylingblock-content-wrapper camarker-inner"><div>
	<span style="font-size:12px;"><span style="color:#707070;">Central de Relacionamento:</span><br>
	<span style="color:#1d66c4;"><b><span style="font-family:Arial,Helvetica,sans-serif;">0800 570 0800</span></b></span></span></div></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" class="stylingblock-content-wrapper" style="min-width: 100%; "><tr><td class="stylingblock-content-margin-cell" style="padding: 0px 30px; "><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #ECF0F1; min-width: 100%; border-top: 1px solid #C9C9C9; border-right: 0px; border-bottom: 0px; border-left: 0px; " class="stylingblock-content-wrapper"><tr><td style="padding: 15px 0px 0px; " class="stylingblock-content-wrapper camarker-inner"><div style="line-height: 115%;">
	<span style="color:#7f8c8d;"><span style="font-size:12px;">Em observ&acirc;ncia &agrave; Lei n&ordm; 13.709/18 &ndash; Lei Geral de Prote&ccedil;&atilde;o de Dados Pessoais, o Sebrae disponibiliza para a consulta de seus clientes os Termos de Uso do Portal e Pol&iacute;tica de Privacidade. Para ter acesso a integra dos documentos clique abaixo:</span></span></div></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #ECF0F1; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 10px 30px; " class="stylingblock-content-wrapper camarker-inner"><table role="presentation" style="width: 100%;" cellspacing="0" cellpadding="0"><tr><td><table role="presentation" style="width: 100%;" cellspacing="0" cellpadding="0"><tr><td style="width: 30%; padding-right: 3.33333px;" valign="top">
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<img src="https://image.s4.exct.net/lib/fe911573736c007d7d/m/2/1a560d12-c8d7-40cb-9e90-9df36933fdfa.png" alt="Facebook" style="display: block;; width: 24px !important; height: 24px !important" width="24" height="24"></a></td></tr></table><!--[if mso]></td><td style="padding-right:10px;"><![endif]--><table class="socialshare-innertable" style="display: inline-block"><tr><td style="padding:5px 10px"><a href="https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf54454304db8a6ab2fade8b3e7498a3492e38dea44a4104841f0b1c99fb2aa115265c7022b8af46acfe7c93c2b1bc9dbbc8f6fefa4bec49257" ><img src="https://image.s4.exct.net/lib/fe911573736c007d7d/m/2/0e6fddf1-c205-4752-ad42-e9dc03c83dea.png" alt="Instagram" style="display: block;; width: 24px !important; height: 24px !important" width="24" height="24"></a></td></tr></table><!--[if mso]></td><td style="padding-right:10px;"><![endif]-->
<table class="socialshare-innertable" style="display: inline-block"><tr><td style="padding:5px 10px"><a href="https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf5f0926e40e45e1d6fbfaef3cb40e8f8980f5ab3ff9bb28e9ccbddbc697aa64ff578298e25e5fc568c4514d744cb83c6b61e467463ade20883" ><img src="https://image.s4.exct.net/lib/fe911573736c007d7d/m/2/df45eec7-2b51-455c-a5e1-9098496d6013.png" alt="LinkedIn" style="display: block;; width: 24px !important; height: 24px !important" width="24" height="24"></a></td></tr></table><!--[if mso]></td><td style="padding-right:10px;"><![endif]--><table class="socialshare-innertable" style="display: inline-block"><tr><td style="padding:5px 10px"><a href="https://click.cliente.sebrae.com.br/?qs=b8719a902c29cdf5b1dedb821dd84602de19095f75e4944c36ec5627b2bc87f5ba8efeacde7784ff5ae7977f02704d56fc28260abe0ceafe93597124a16fbb21" >
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