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From: "Sebrae" <relacionamento@divulga.sebrae.com.br>
To: <alfredo.bohn@lrsys.com.br>
Subject: Customer Success: como conquistar e manter clientes
Date: Tue, 03 May 2022 09:03:15 -0600
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 Web Version:  https://view.cliente.sebrae.com.br/?qs=708c2804b63b6e8c49f7442f8723979ba55ec4c3fdc8157e46127142fb1c9cd1beed33b6d59d56a04aa0f359dda7940c2ed9094b0e879fc57d651d566b966bd3f4826f8664e5b012
----------------------------------------



 

 



Customer Success: como conquistar e manter clientes



No curso Customer Success: como conquistar e manter clientes, voce vai aprender a deixar o seu publico feliz da vida. Alem de compreender conceitualmente o que significa essa estrategia, vai entender as metricas e o c&aacute;lculo do indice de saude dos seus clientes, bem como mensurar o retorno sobre o investimento.


Aumentar a satisfacao dos clientes e uma estrategia de sucesso para toda empresa. Por isso, e muito importante estar por dentro do que e o customer success, uma nova abordagem empresarial que coloca o consumidor no centro de tudo. Afinal, e para resolver os problemas dele que um empreendimento e montado.


https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0ba821670d13e03a8bfb7439cfa0d4523b1f48235a78dd6c1399de74c7c36837dca565702fcdc2fa70c75672ce41133bf0fdf7c279a3c1d315 
FACA ESTE CURSO ONLINE AGORA 


Nao perca tempo! Comece agora e desenvolva as habilidades necess&aacute;rias para o sucesso do seu negocio. 


https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b2a68bdbf14ab0e8054ce8baa45f39830aff41ca9a92335ad0d4f91a9c410a5c3a080bd3177653d8796786ff19426f9d5b00be29d6e4c70bb 
sebrae.com.br 

https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0bd094bdc03e82bbeb026e1f1b40339334cad4e4fff731443a5d12bd1513081924dd16ab1d6d3144aa11050b5ce3cbbeac96ba45c7ff1447ff 
Fale Conosco 
Central de Relacionamento:
0800 570 0800


Em observancia a Lei no 13.709/18 &ndash; Lei Geral de Protecao de Dados Pessoais, o Sebrae disponibiliza para a consulta de seus clientes os Termos de Uso do Portal e Politica de Privacidade. Para ter acesso a integra dos documentos clique abaixo:


https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0ba1d1dcdf847652fbc12410c4c048888da78a15fecb7746d8e1990ea3e3191b27c3aab27d08e27b50d25a00d6cea667264f9386a7a0a2e6da 
Conheca a LGPD 


https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b91cc479663ac76f52b9d64381491fd55acde2a6927a8083ff0593d90e0bb63cdef15c8eb672fb0ae03fbe7dafdfbd70591ad46d1e1f5bd1d 
Termos de Uso 


https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0bc0671a9f810d01cd4f354696ff92da586c7b307d3309ccb342ad5f0ed0f0acd7539f17e1effd9a2d7634ea2e96ee276bde4b1a4e249be8e5 
Politicas de Privacidade 




https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b2fc2481c5b30f2db975d5504d41fe67992b0bc8984ec6675670d92b2d1164ba7a6fc486ca2b33534d862a7b3af46bece9ec8041f707568eb 

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https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b20837e2825f2307c546fbd6759e7e4964dfed6baf3c49578589e32680c381d3c3c8f5ad50f141c5260b85017fdb48475bc93a42ac1234794 

https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b3bcb4eb0bba83801be616f5b2ec1206b2c6784d946746007fab80b08db1382ce28f4b8f9f45dc429c2f2c31b3d65d849cb61aea857b99fda 

https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b74be7d0177da5ab400d5ccb342e6ad46833198a5531f6c1bfcfb7986244d9572efbb484e56714ad7ee7dc9cbcabd86feab0e571528e11438 


https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0bf9598ce89992270245e8cfbc5405cbc5f403c175b66577fa071e92f42569e8babc2c2f8502063ca8e88976f4a1a4b92ee99c120de3379419 


https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0bc47fcb2f81804d3ba214e8d448275036e768075f282d7b41fe5160f2de6ecd75910d2e8145116d6045915400d2de112ced8c9680c113b2de 





 
 


 
----------------------------------------
Este e-mail foi enviado por: SERV BRASILEIRO DE APOIO AS MICRO E PEQUENAS EMPRESAS
605 Q SGAS CONJ A ASA SUL, 
Brasilia, DF, 70.200-645 BR 

Atualizar perfil: https://click.cliente.sebrae.com.br/profile_center.aspx?qs=d8a53c6e9c382a31da11cba33f38ed65a26b9115bb23ca0f2dafccba8540dc14713a64a503799d16055cd6d19c52194d5f70de25a7f4cb52f3de68ac3407fbd4
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Cancelar recebimento:  https://click.cliente.sebrae.com.br/unsub_center.aspx?qs=d8a53c6e9c382a31c11fd339cb4a5d8002f9b6ae7601e3f03ad6573357b2316ab0aeaf8a4760beafe01a3ae0952cdc4c8bc3d74925c8eeb74664ef7386bf0082

 


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	<b><span style="color:#ffffff;"><span style="font-size:42px;"><span style="font-family:Alegreya Sans, Arial,Helvetica,sans-serif;">Customer Success</span></span></span></b><span style="color:#ffffff;"><span style="font-size:42px;"><span style="font-family:Alegreya Sans, Arial,Helvetica,sans-serif;">: como conquistar e manter clientes</span></span></span></div></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #FFFFFF; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 0px 0px 15px; " class="stylingblock-content-wrapper camarker-inner"><table role="presentation" width="100%" cellspacing="0" cellpadding="0"><tr><td align="right">
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	<span style="font-size:20px;"><span style="font-family: Alegreya Sans,Helvetica,sans-serif;">No curso <b>Customer Success: como conquistar e manter clientes</b>, voc&ecirc; vai aprender a deixar o seu p&uacute;blico feliz da vida. Al&eacute;m de compreender conceitualmente o que significa essa estrat&eacute;gia, vai entender as m&eacute;tricas e o c&aacute;lculo do &iacute;ndice de sa&uacute;de dos seus clientes, bem como mensurar o retorno sobre o investimento.<br>
	<br>
	Aumentar a satisfa&ccedil;&atilde;o dos clientes &eacute; uma estrat&eacute;gia de sucesso para toda empresa. Por isso, &eacute; muito importante estar por dentro do que &eacute; o customer success, uma nova abordagem empresarial que coloca o consumidor no centro de tudo. Afinal, &eacute; para resolver os problemas dele que um empreendimento &eacute; montado.</span></span></p></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #FFFFFF; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 0px 0px 40px; " class="stylingblock-content-wrapper camarker-inner"><table width="100%" border="0" cellspacing="0" cellpadding="0" role="presentation"><tr><td align="center"><table border="0" cellspacing="0" cellpadding="0" role="presentation"><tr>
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<a target="_blank" class="buttonstyles" style=" letter-spacing: 1px; font-size: 22px; font-family: &quot;Alegreya Sans&quot;, Arial, helvetica, sans-serif; color: #FFFFFF; text-align: center; text-decoration: none; display: block; line-height: 100%; background-color: #55D199; border: 1px solid transparent; padding: 10px 30px; border-radius: 30px; -moz-border-radius: 30px; -webkit-border-radius: 30px;" href="https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0ba821670d13e03a8bfb7439cfa0d4523b1f48235a78dd6c1399de74c7c36837dca565702fcdc2fa70c75672ce41133bf0fdf7c279a3c1d315" title="Curso Online"   data-linkto="https://">FA&Ccedil;A ESTE CURSO ONLINE AGORA</a></td></tr></table></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #FFFFFF; border: 0px; min-width: 100%; " class="stylingblock-content-wrapper"><tr>
<td style="padding: 10px 0px 0px; " class="stylingblock-content-wrapper camarker-inner"><table role="presentation" width="100%" cellspacing="0" cellpadding="0"><tr><td align="center"><img data-assetid="6345" src="https://image.cliente.sebrae.com.br/lib/fe2f11727364047c771d77/m/2/2d1faf1e-cecc-443e-ba38-4ad59f600a4c.png" alt="" style="display: block; padding: 0px; text-align: center; height: auto; width: 100%; border: 0px;" width="601"></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #0A7F58; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 10px 60px; " class="stylingblock-content-wrapper camarker-inner"><p style="line-height: 150%; text-align: center;">
	<span style="color:#ffffff;"><span style="font-size:22px;"><span style="font-family: Alegreya Sans,Helvetica,sans-serif;"><b>N&atilde;o perca tempo!</b></span></span><span style="font-size:20px;"><span style="font-family: Alegreya Sans,Helvetica,sans-serif;"> Comece agora e desenvolva as habilidades necess&aacute;rias para o sucesso do seu neg&oacute;cio.&nbsp;</span></span></span></p></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #ECF0F1; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 25px 10px; " class="stylingblock-content-wrapper camarker-inner"><table role="presentation" style="width: 100%;" cellspacing="0" cellpadding="0"><tr><td><table role="presentation" style="width: 100%;" cellspacing="0" cellpadding="0"><tr><td style="width: 20%; padding-right: 3px;" valign="top">
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	<span style="font-size:12px;"><a   data-linkto="https://" href="https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b664a3cbda60e54db99e0bf8b8ea2d46c87eab0fa2e8eb237693e547dd59aa1e76ac9c3f8622875b89890cbaa3956c3788ddfa93df8c3c661" style="color:#1D66C4;text-decoration:none;" title="sebrae.com.br">sebrae.com.br</a></span></div></td></tr></table></td><td style="width: 25%; padding-left: 3px; padding-right: 3px;" valign="top"><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: transparent; min-width: 100%; border-top: 0px; border-right: 1px solid #CCCCCC; border-bottom: 0px; border-left: 1px solid #CCCCCC; " class="stylingblock-content-wrapper"><tr><td style="padding: 15px 0px 0px; " class="stylingblock-content-wrapper camarker-inner"><div style="text-align: center;">
	<span style="font-size:12px;"><a   data-linkto="https://" href="https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b655d3402ddf80b4df6daec15b730c12bca9ac98f1d190ae204c4e43492dd043d07a4e7524ffef48549429730c9e39b772e8c3b949f31a81b" style="color:#1D66C4;text-decoration:none;" title="Fale Conosco">Fale Conosco</a></span></div></td></tr></table></td><td style="width: 35%; padding-left: 3px;" valign="top"><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: transparent; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 8px 0px 0px 20px; " class="stylingblock-content-wrapper camarker-inner"><div>
	<span style="font-size:12px;"><span style="color:#707070;">Central de Relacionamento:</span><br>
	<span style="color:#1d66c4;"><b><span style="font-family:Arial,Helvetica,sans-serif;">0800 570 0800</span></b></span></span></div></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" class="stylingblock-content-wrapper" style="min-width: 100%; "><tr><td class="stylingblock-content-margin-cell" style="padding: 0px 30px; "><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #ECF0F1; min-width: 100%; border-top: 1px solid #C9C9C9; border-right: 0px; border-bottom: 0px; border-left: 0px; " class="stylingblock-content-wrapper"><tr><td style="padding: 15px 0px 0px; " class="stylingblock-content-wrapper camarker-inner"><div style="line-height: 115%;">
	<span style="color:#7f8c8d;"><span style="font-size:12px;">Em observ&acirc;ncia &agrave; Lei n&ordm; 13.709/18 &ndash; Lei Geral de Prote&ccedil;&atilde;o de Dados Pessoais, o Sebrae disponibiliza para a consulta de seus clientes os Termos de Uso do Portal e Pol&iacute;tica de Privacidade. Para ter acesso a integra dos documentos clique abaixo:</span></span></div></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: #ECF0F1; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 10px 30px; " class="stylingblock-content-wrapper camarker-inner"><table role="presentation" style="width: 100%;" cellspacing="0" cellpadding="0"><tr><td><table role="presentation" style="width: 100%;" cellspacing="0" cellpadding="0"><tr><td style="width: 30%; padding-right: 3.33333px;" valign="top">
<table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: transparent; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 0px 0px 10px; " class="stylingblock-content-wrapper camarker-inner"><table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0"><tr><td align="center"><table role="presentation" cellspacing="0" cellpadding="0" border="0"><tr><td class="innertd buttonblock" style=" border-radius: 3px; -moz-border-radius: 3px; -webkit-border-radius: 3px; background-color: #5CB3F5;" bgcolor="#5CB3F5">
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<a target="_blank" class="buttonstyles" style=" font-size: 12px; font-family: Arial, helvetica, sans-serif; color: #FFFFFF; text-align: center; text-decoration: none; display: block; background-color: #1D66C4; border: 1px solid #1D36C4; padding: 5px 30px; border-radius: 3px; -moz-border-radius: 3px; -webkit-border-radius: 3px;" href="https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b91cc479663ac76f52b9d64381491fd55acde2a6927a8083ff0593d90e0bb63cdef15c8eb672fb0ae03fbe7dafdfbd70591ad46d1e1f5bd1d" title="Termos de Uso"   data-linkto="https://">Termos de Uso</a></td></tr></table></td></tr></table></td></tr></table></td><td style="width: 36%; padding-left: 3.33333px;" valign="top"><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: transparent; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 0px; " class="stylingblock-content-wrapper camarker-inner">
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<img src="https://image.s4.exct.net/lib/fe911573736c007d7d/m/2/1a560d12-c8d7-40cb-9e90-9df36933fdfa.png" alt="Facebook" style="display: block;; width: 24px !important; height: 24px !important" width="24" height="24"></a></td></tr></table><!--[if mso]></td><td style="padding-right:10px;"><![endif]--><table class="socialshare-innertable" style="display: inline-block"><tr><td style="padding:5px 10px"><a href="https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0bbefb4f28518088bb89ea62cf969be1f0386a2da64dd04d2f100672b9a974e46b3cff03200693a51b716fce84a3707fdf6a4d35d54908ee3a" ><img src="https://image.s4.exct.net/lib/fe911573736c007d7d/m/2/0e6fddf1-c205-4752-ad42-e9dc03c83dea.png" alt="Instagram" style="display: block;; width: 24px !important; height: 24px !important" width="24" height="24"></a></td></tr></table><!--[if mso]></td><td style="padding-right:10px;"><![endif]-->
<table class="socialshare-innertable" style="display: inline-block"><tr><td style="padding:5px 10px"><a href="https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0bb292b1ef93a888ec88248ac31206ecb0930b1e1ae5d7435a2c25b4c6458e74f6133fe8b5ac529386cedfd55d7bd06fe8f15b622c4096e0c7" ><img src="https://image.s4.exct.net/lib/fe911573736c007d7d/m/2/df45eec7-2b51-455c-a5e1-9098496d6013.png" alt="LinkedIn" style="display: block;; width: 24px !important; height: 24px !important" width="24" height="24"></a></td></tr></table><!--[if mso]></td><td style="padding-right:10px;"><![endif]--><table class="socialshare-innertable" style="display: inline-block"><tr><td style="padding:5px 10px"><a href="https://click.cliente.sebrae.com.br/?qs=d8798866b4600c0b780a6a5ff51534ef92317a8e9680d1d651dc7dbcf98c854faba8138f5011ef33f134cbeb6d1815ff01e2074d60ad307002641795f0803eb4" >
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