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** Alinhamento importante sobre Indicadores!
------------------------------------------------------------
Oi Eduardo=2C tudo bem?
Aqui quem fala =C3=A9 a Vic=2C a Agente Local de Inova=C3=A7=C3=A3o da tua=
empresa.
Estou escrevendo para alinhar contigo sobre os indicadores de desempenho d=
o Programa ALI. Se eu ainda n=C3=A3o falei contigo sobre essa quest=C3=A3o=
=2C este ser=C3=A1 um t=C3=B3pico importante de conversarmos no nosso pr=
=C3=B3ximo encontro. Mas=2C se j=C3=A1 conversamos=2C preciso conferir se=
voc=C3=AA j=C3=A1 fez o seguinte:
1) Ler e entender sobre os indicadores=2C buscando avaliar a viabilidade d=
e implement=C3=A1-los. Baixe aqui (https://gallery.mailchimp.com/a4860c216=
fe56f54670496760/files/7934eabe-3efa-4c88-95b3-d7dece6c94f7/Indicadores_de=
_Desempenho_Programa_ALI_2018.pdf) uma apresenta=C3=A7=C3=A3o com as f=C3=
=B3rmulas de cada indicador.
2) Preencher a planilha de indicadores=2C definindo as metas mensais* par=
a cada indicador. Baixe aqui (https://gallery.mailchimp.com/a4860c216fe56f=
54670496760/files/a3877c1b-696e-48bf-8fb4-64d7f08f3b4a/Indicadores_de_dese=
mpenho_ves=C3=A3o_excel_matriz.xls) a planilha de acompanhamento dos indic=
adores.
3) Acompanhar os indicadores m=C3=AAs a m=C3=AAs=2C atualizando o campo "r=
ealizado" da planilha.
Por que estou te pedindo isso? Essa =C3=A9 uma solicita=C3=A7=C3=A3o da co=
ordena=C3=A7=C3=A3o regional do Programa ALI para avaliar o impacto do pro=
grama nas empresas que participam dele. Al=C3=A9m disso=2C ser=C3=A1 tamb=
=C3=A9m uma forma de avaliar o meu trabalho com voc=C3=AAs. Por isso=2C=
=C3=A9 importante que essa atividade seja levada a s=C3=A9rio.
Algum dos indicadores n=C3=A3o faz sentido para tua empresa ou =C3=A9 invi=
=C3=A1vel de medir? N=C3=A3o tem problema=2C s=C3=B3 preciso de uma justif=
icativa para enviar para a gestora do programa.
Quais os benef=C3=ADcios de implementar os indicadores para a minha empres=
a? "O que n=C3=A3o =C3=A9 medido n=C3=A3o pode ser gerenciado" - W. E. De=
ming. Se queremos inovar e realizar os nossos objetivos=2C =C3=A9 importan=
te acompanhar se estamos trazendo resultado para a empresa a partir das a=
=C3=A7=C3=B5es realizadas=2C j=C3=A1 que inovar =C3=A9 um processo de expe=
rimenta=C3=A7=C3=A3o. Alguns dos benef=C3=ADcios s=C3=A3o: (1) Oferecer re=
sultados quantific=C3=A1veis; (2) Aperfei=C3=A7oar o desempenho; (3) Melho=
rar a tomada de decis=C3=A3o; (4) Alinhar as metas; (5) Impulsionar as ven=
das; (6) Aumentar a efici=C3=AAncia; (7) Melhorar o or=C3=A7amento.
Ficou com d=C3=BAvida ou precisa de ajuda? Fala comigo para fazermos isso=
juntos no pr=C3=B3ximo encontro.
* Precisamos preencher o previsto e o realizado mensalmente=2C mas caso n=
=C3=A3o fa=C3=A7a sentido medir o indicador todo m=C3=AAs para sua empresa=
=2C iremos repetir no m=C3=AAs seguinte at=C3=A9 o per=C3=ADodo de avaliar=
de novo. Por exemplo: Se eu me=C3=A7o a satisfa=C3=A7=C3=A3o dos meu clie=
ntes semestralmente=2C irei repetir o mesmo n=C3=BAmero at=C3=A9 o semestr=
e seguinte na planilha.
Desde j=C3=A1 agrade=C3=A7o a tua colabora=C3=A7=C3=A3o.
Um abra=C3=A7o=2C
Vic Lacerda
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
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pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
0%;-webkit-text-size-adjust: 100%;" width=3D"100%" class=3D"mcnTextContent=
Container">
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<td valign=3D"top" class=3D"mcnTextContent" style=
=3D"padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 1=
8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
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<h1 style=3D"display: block;margin: 0;padding:=
0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: norma=
l;font-weight: bold;line-height: 125%;letter-spacing: normal;text-align: l=
eft;">Alinhamento importante sobre Indicadores!</h1>
</td>
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ellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mcnTextBlock" s=
tyle=3D"min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;ms=
o-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 1=
00%;">
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pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
0%;-webkit-text-size-adjust: 100%;" width=3D"100%" class=3D"mcnTextContent=
Container">
<tbody><tr>
<td valign=3D"top" class=3D"mcnTextContent" style=
=3D"padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 1=
8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
size-adjust: 100%;word-break: break-word;color: #202020;font-family: Helve=
tica;font-size: 16px;line-height: 150%;text-align: left;">
Oi <strong>Eduardo</strong>=2C tudo b=
em?<br>
<br>
Aqui quem fala =C3=A9 a Vic=2C a Agente Local de Inova=C3=A7=C3=A3o da tua=
empresa.<br>
<br>
Estou escrevendo para alinhar contigo sobre os<strong> indicadores de dese=
mpenho</strong> do Programa ALI. Se eu ainda n=C3=A3o falei contigo sobre=
essa quest=C3=A3o=2C este ser=C3=A1 um t=C3=B3pico importante de conversa=
rmos no nosso pr=C3=B3ximo encontro. Mas=2C se j=C3=A1 conversamos=2C prec=
iso conferir se voc=C3=AA j=C3=A1 fez o seguinte:<br>
<br>
<strong>1)</strong> Ler e entender sobre os indicadores=2C buscando avalia=
r a viabilidade de implement=C3=A1-los. Baixe <a href=3D"https://sebrae.us=
12.list-manage.com/track/click?u=3Da4860c216fe56f54670496760&id=3D8261497f=
b6&e=3De5c98bdca4" target=3D"_blank" style=3D"mso-line-height-rule: exact=
ly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #2BAAD=
F;font-weight: normal;text-decoration: underline;"><strong>aqui </strong><=
/a>uma apresenta=C3=A7=C3=A3o com as f=C3=B3rmulas de cada indicador.<br>
<strong>2) </strong> Preencher a planilha de indicadores=2C definindo=
as metas mensais<strong>*</strong> para cada indicador. Baixe <strong><a=
href=3D"https://sebrae.us12.list-manage.com/track/click?u=3Da4860c216fe56=
f54670496760&id=3Dc06fbc2feb&e=3De5c98bdca4" target=3D"_blank" style=3D"m=
so-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-=
adjust: 100%;color: #2BAADF;font-weight: normal;text-decoration: underline=
;">aqui</a> </strong>a planilha de acompanhamento dos indicadores.<br>
<strong>3) </strong>Acompanhar os indicadores m=C3=AAs a m=C3=AAs=2C atual=
izando o campo "realizado" da planilha.<br>
<br>
<strong>Por que estou te pedindo isso?</strong> Essa =C3=A9 uma solicita=
=C3=A7=C3=A3o da coordena=C3=A7=C3=A3o regional do Programa ALI para avali=
ar o impacto do programa nas empresas que participam dele. Al=C3=A9m disso=
=2C ser=C3=A1 tamb=C3=A9m uma forma de avaliar o meu trabalho com voc=C3=
=AAs. Por isso=2C =C3=A9 importante que essa atividade seja levada a s=C3=
=A9rio.<br>
<br>
<strong>Algum dos indicadores n=C3=A3o faz sentido para tua empresa ou =C3=
=A9 invi=C3=A1vel de medir?</strong> N=C3=A3o tem problema=2C s=C3=B3 prec=
iso de uma justificativa para enviar para a gestora do programa.<br>
<br>
<strong>Quais os benef=C3=ADcios de implementar os indicadores para a minh=
a empresa? "</strong>O que n=C3=A3o =C3=A9 medido n=C3=A3o pode ser=
gerenciado" - W. E. Deming. Se queremos inovar e realizar os nossos objet=
ivos=2C =C3=A9 importante acompanhar se estamos trazendo resultado para a=
empresa a partir das a=C3=A7=C3=B5es realizadas=2C j=C3=A1 que inovar =C3=
=A9 um processo de experimenta=C3=A7=C3=A3o. Alguns dos benef=C3=ADcios s=
=C3=A3o: (1) Oferecer resultados quantific=C3=A1veis; (2) A=
perfei=C3=A7oar o desempenho; (3) Melhorar a tomada de decis=C3=A3o;=
(4) Alinhar as metas; (5) Impulsionar as vendas; (6) Aumentar a efici=C3=
=AAncia; (7) Melhorar o or=C3=A7amento.<br>
<br>
<strong>Ficou com d=C3=BAvida ou precisa de ajuda? </strong>Fala comigo pa=
ra fazermos isso juntos no pr=C3=B3ximo encontro.<br>
<br>
<span style=3D"font-size:12px"><strong>*</strong> Precisamos preencher o p=
revisto e o realizado mensalmente=2C mas caso n=C3=A3o fa=C3=A7a sentido m=
edir o indicador todo m=C3=AAs para sua empresa=2C iremos repetir no m=C3=
=AAs seguinte at=C3=A9 o per=C3=ADodo de avaliar de novo. Por exemplo: Se=
eu me=C3=A7o a satisfa=C3=A7=C3=A3o dos meu clientes semestralmente=2C ir=
ei repetir o mesmo n=C3=BAmero at=C3=A9 o semestre seguinte na planilha.</=
span><br>
<br>
Desde j=C3=A1 agrade=C3=A7o a tua colabora=C3=A7=C3=A3o.<br>
Um abra=C3=A7o=2C<br>
Vic Lacerda<br>
</td>
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